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Pro Series LCD
Error Reference Guide

Pro Series LCD / Pro Touch Error Codes

Quick reference for diagnosing and resolving error codes displayed on your GDP Pro Series LCD and Pro Touch Autoclaves.
Pro Series LCD Pro Touch
Total errors: 12
Quick Jump
E1

Error 1 — Inner Chamber Temperature Out of Range

Phase: Any active cycle phase (purging, heating, sterilization, or drying).

The inner chamber temperature sensor has reported a reading outside the safe operating range. This error has two variants: - Over-temperature: The inner chamber temperature has exceeded the maximum safe limit. This condition is monitored continuously once a cycle is active. - Under-temperature: During a pressurized phase of the cycle, the inner chamber temperature has fallen below the minimum expected level. This variant is only active after the system reaches operating pressure.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Heater relay welded or stuck in the ON position, causing uncontrolled heatingContact Technical Person
2Inner chamber temperature sensor (RTD/thermocouple) has failed or drifted out of calibrationContact Technical Person
3Loose or corroded wiring between the temperature sensor and the controller boardContact Technical Person
4Heating element partially shorted, producing excessive heat outputContact Technical Person
5Controller board analog input circuit faultContact Technical Person
E2

Error 2 — Vacuum Integrity Failure

Phase: Purging phase, immediately after each vacuum pull-down step.

After the vacuum pump has completed its pull-down cycle, the system tests the vacuum level. If the chamber pressure is above the expected vacuum level, the system determines that a leak exists and the vacuum integrity is compromised.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Door gasket worn, cracked, or improperly seatedContact Technical Person
2Vacuum pump worn or failing (insufficient ultimate vacuum)Contact Technical Person
3Air valve leaking (not fully closing)Contact Technical Person
4Chamber weld crack or port fitting leakContact Technical Person
5Drain line check valve not sealingContact Technical Person
6Pressure sensor offset or drift giving a false high readingContact Technical Person
E3

Error 3 — Excessive Chamber Pressure (Standard Sterilization)

Phase: Sterilization hold, standard-temperature cycles only.

During the sterilization holding phase of a standard-temperature cycle, the chamber pressure has exceeded the maximum allowable limit. This indicates that more steam is present in the chamber than expected for the set sterilization temperature.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Water injection overshoot — the water pump or steam valve remained active too longContact Technical Person
2Steam generation valve stuck partially openContact Technical Person
3Pressure sensor drift reading lower than actual (causing over-injection before this point, then catching up)Contact Technical Person
4Non-condensable gas accumulation in the chamberContact Technical Person
5Temperature sensor fault causing the control system to call for more heat than necessaryContact Technical Person
E4

Error 4 — Insufficient Chamber Pressure (High-Temperature Sterilization)

Phase: Sterilization hold, high-temperature cycles only.

During the sterilization holding phase of a high-temperature cycle, the chamber pressure has dropped below the minimum required level. This indicates insufficient steam pressure to maintain the target sterilization conditions.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Steam leak through the door gasket or a chamber fittingContact Technical Person
2Insufficient water supply to the steam generatorContact Technical Person
3Heating element degraded, unable to maintain steam productionContact Technical Person
4Gasket failure allowing pressure to escapeContact Technical Person
5Pressure sensor drift reading higher than actualContact Technical Person
E5

Error 5 — Insufficient Chamber Pressure (Standard Sterilization)

Phase: Sterilization hold, standard-temperature cycles only.

During the sterilization holding phase of a standard-temperature cycle, the chamber pressure has dropped below the minimum required level. The cause and implications are similar to Error 4 but apply to the lower operating pressure of standard-temperature cycles.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Steam leak through the door gasket or a chamber fittingContact Technical Person
2Gasket failure or deformationContact Technical Person
3Water supply to the steam generator interrupted (empty tank or blocked line)Contact Technical Person
4Pressure sensor faultContact Technical Person
5Steam generator heater failure reducing steam outputContact Technical Person
E6

Error 6 — Preheating Timeout (Drum Heater)

Phase: Initial preheat, first purge cycle only.

During the initial preheat phase of the first purge cycle, the drum temperature has failed to reach the minimum warm-up threshold within the allowed time. This indicates that the drum heater is not functioning or is heating too slowly.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Drum heating element open-circuit (burned out)Contact Technical Person
2Drum heater relay failure (not switching on)Contact Technical Person
3Thermal fuse on the drum heater has trippedContact Technical Person
4Drum temperature sensor failure or disconnection (reading falsely low)Contact Technical Person
5Loose wiring between the heater relay and the heating elementContact Technical Person
6Mains power supply voltage significantly below nominalContact Technical Person
E7

Error 7 — Steam Generator Temperature Out of Range

Phase: Any active cycle phase.

The steam generator temperature sensor has reported a reading outside the safe operating range. This error has two variants: - Over-temperature: The steam generator temperature has exceeded its maximum safe limit. This can indicate a dry-fire condition (no water in the steam generator) or a stuck heater relay. - Under-temperature: During a pressurized phase of the cycle, the steam generator temperature has fallen below the minimum expected level.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Steam generator heater relay welded or stuck ON (over-temperature variant)Contact Technical Person
2Dry-fire condition — water supply to the steam generator has been interrupted while the heater is activeContact Technical Person
3Steam generator temperature sensor failure or driftContact Technical Person
4Steam generator heater element failure (under-temperature variant)Contact Technical Person
5Relay failure — relay not switching ON (under-temperature variant)Contact Technical Person
6Loose or corroded wiring at the steam generator sensor connectorContact Technical Person
E8

Error 8 — Pressure Build-Up Failure

Phase: Purging (second and third stages) and heating phase (both standard and high-temperature cycles).

During the purging or heating phase, the system has detected that the chamber pressure is not increasing despite repeated pump and injection cycles. The system counts consecutive attempts where the pressure fails to rise by the expected increment. After a sustained number of failed attempts, it concludes that pressure cannot be built and triggers this error.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Water pump failure (not delivering water to the steam generator)Contact Technical Person
2Fresh water tank empty or water supply line blockedContact Technical Person
3Steam generation valve or path blockedContact Technical Person
4Significant air leak preventing pressure accumulationContact Technical Person
5Steam generator heater failure (water is being delivered but not converted to steam)Contact Technical Person
6Pressure sensor fault reading a constant valueContact Technical Person
E9

Error 9 — Drum Temperature Out of Range

Phase: Any active cycle phase.

The drum temperature sensor has reported a reading outside the safe operating range. This error has two variants: - Over-temperature: The drum temperature has exceeded its maximum safe limit. - Under-temperature: During a pressurized phase of the cycle, the drum temperature has fallen below the minimum expected level.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Drum heater relay welded or stuck ON (over-temperature variant)Contact Technical Person
2Drum temperature sensor failure or driftContact Technical Person
3Drum heater element failure (under-temperature variant)Contact Technical Person
4Relay failure — relay not switching ON (under-temperature variant)Contact Technical Person
5Loose or corroded wiring at the drum temperature sensorContact Technical Person
6Control logic fault causing continuous heater activationContact Technical Person
E10

Error 10 — Critical Over-Pressure (Safety Abort)

Phase: Any active cycle phase. This check runs continuously and is independent of cycle type.

The chamber pressure has exceeded the critical safety limit. This is the highest-priority pressure-related error and represents a potentially dangerous condition. The system triggers an immediate safety shutdown to protect the operator and the equipment.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Multiple valve failures allowing uncontrolled steam injectionContact Technical Person
2Water overfill in the chamber or steam generatorContact Technical Person
3Pressure relief valve blocked or stuck closedContact Technical Person
4Pressure sensor drift reading lower than actual (system over-injects steam before the sensor catches up)Contact Technical Person
5Control board fault causing continuous pump and heater activationContact Technical Person
6Blocked or obstructed drain path preventing pressure reliefContact Technical Person
E11

Error 11 — Preheating Timeout (Steam Generator)

Phase: Initial preheat, first purge cycle only.

During the initial preheat phase of the first purge cycle, the steam generator temperature has failed to reach the minimum warm-up threshold within the allowed time. This indicates that the steam generator heater is not functioning or is heating too slowly.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Steam generator heating element open-circuit (burned out)Contact Technical Person
2Steam generator heater relay failure (not switching on)Contact Technical Person
3Thermal fuse on the steam generator heater has trippedContact Technical Person
4Steam generator temperature sensor failure or disconnection (reading falsely low)Contact Technical Person
5Loose wiring between the heater relay and the steam generator elementContact Technical Person
6Mains power supply voltage significantly below nominalContact Technical Person
E12

Error 12 — Insufficient Temperature at Heating Start

Phase: Transition from purging to heating. Applies to both standard and high-temperature cycle types.

At the transition point from the purging phase to the heating phase, the inner chamber temperature is below the minimum expected level. This indicates that the purging phase did not adequately preheat the chamber, which could lead to extended heating times or cycle failure.

Probable Causes & Plan of Action
#Probable CausePlan of Action
1Chamber heater or steam generator underperformed during the purging phaseContact Technical Person
2Temperature sensor drift reading lower than actualContact Technical Person
3Door gasket leak allowing excessive heat loss during purgingContact Technical Person
4Ambient temperature extremely low (cold environment) combined with marginal heater performanceContact Technical Person
5Heater relay intermittent — heater operated sporadically during purgingContact Technical Person